Cancellation and refunds

Bookings are non-refundable once confirmed. Please check your dates before paying. If your plans change, write to us and we will help where we can.

A confirmed booking is not refundable, and a booking where the guest does not arrive is treated the same way: the rooms were held and not offered to anyone else.

If your plans change, write to us at info@illabythesea.com. We will do what we reasonably can.

If we have to cancel a confirmed stay, you receive a full refund of everything you have paid. We will tell you as soon as we know and help you find alternative accommodation where we can.

Refunds are returned to the payment method used for the booking. Razorpay, our payment provider, states that a refund normally reaches the account within five to seven working days.

Nothing on this page limits any right you have under Indian consumer law.

info@illabythesea.com. Sri Ram Agencies, Thottam, Badanidiyur, Udupi, Karnataka 576115, India.